Gr 12 2 years Previous call centre sales experience Proven track record in sales Excellent communication Able to work in Mokopane (limpopo) The post Call Centre appeared first on freerecruit.co.za .
Call Centre Agents, Umhlanga, North Suburbs. Company Name: Clearcom Pty Ltd. Call centre agents required required with 1 year UK experience. UK campaign (lead gen). Working days: Monday – Friday. No weekends. One
looking for a Call Centre Manager to join their team in Cape Town . 1. Operational Management Oversee Daily Operations: Ensure the smooth running of the call centre operations, handling inbound and outbound calls scores. 2. Team Leadership Team Management: Lead and supervise a team of call centre agents, providing guidance Develop and implement strategies to achieve the call centre's goals and objectives. >> Team KPIs required Leverage technology and software to improve call centre operations and customer interactions. 5. Reporting
Administrator to join their growing team. You will be responsible for monitoring, managing, and upskilling the Customer communication skills to effectively interact with team members, management, and customers.
Strong problem-solving
Conflict Resolution
Technical Proficiency: Call Centre software, Customer Relationship Management (CRM)
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency making data-driven decisions Proficiency in using call centre software, CRM systems, and reporting tools (Dreamtec
Operations Teams to ensure the execution of the collection's strategies through the management of the daily advantage. • 7 years working experience in a large call centre at a debt collection company or financial services • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with to the COO as and when required. • Ensure all call centre performance targets are met by empowering, motivating
Pretoria East is looking for a Call Centre: Team leader who can manage their campaigns. EE: Open Minimum management and call strategies. · Experience in a call centre environment that deals with Collections. · Proficiency administrative functions of staff members in the call centre. · Assist with reports and assessments. · Assist
Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The
Call Centre Manager - Western Cape A dynamic, innovative, and inspiring company providing fintech solutions multiple sectors is looking for an experienced Call Centre Manager with Inbound, Outbound and Customer Service Executive for growth Map and continuously review call centre and operational processes to identify untapped qualification At least 10 years in- and outbound call centre sales, customer service and staff management
you to join our dynamic team In this exciting call centre-based marketing position, you'll have the opportunity thrive in a dynamic team environment. Goal driven and effective time management. Desired Experience and Growth opportunities. No experience required. Call centre experience is preferred. All training is provided