Description IGrow Wealth Investments, South Africa's 1 Property Investment Company, is looking for a Call Centre Manager to join their team in Cape Town . 1. Operational Management Oversee Daily Operations: Ensure the smooth running of the call centre operations, handling inbound and outbound calls
Description IGrow Wealth Investments, South Africa's 1 Property Investment Company, is looking for a Call Centre Manager to join their team in Cape Town . 1. Operational Management Oversee Daily Operations: Ensure the smooth running of the call centre operations, handling inbound and outbound calls
To ensure delivery of accurate, reliable and timely reporting, real-time monitoring and fault identification to the client and operations, best-enabling the delivery of contractual KPIs and ensuring the cost effective use of resources against planned and unplanned volumes. This role is intended to l