experienced Air Conditioning EngineerS, Technicians and Service Manager to join the team. Field service activities
To ensure correct allocation of calls, follow-up on call closure as well as first time fix, and to close the loop by providing feedback on customer call resolution satisfaction and ensure that customer Service Level Agreement's are met. Manage Support Technicians (STs) to drive customer service exce
Our client is looking for an experienced and dynamic Senior Workshop and Logistics Manager (Expat).
Responsibilities:
To lead a top-tier service operation ensuring excellence in response and follow-up to breakdowns within company KPIs. Develop a skilled technical team that maintains contract machines safely and cost-effectively, ensuring machine availability. Achieve target revenue, margins, and expense control, re