strong computer literacy > have a pleasant telephone manner & etiquette & strong selling skills
& Verbal) Must have report writing skills Telephone etiquette Computer Literate Call Centre / Control
stakeholders Key Skills/Attributes Excellent telephone manner – clearly spoken Organised and efficient
tongue • Good knowledge of PC programs • Excellent telephone manner and good communication skills The duties
computer literacy > a pleasant & professional telephone manner > a passion for helping people &
using MS Office software. Great communication and telephone manner. Ability to prioritise, multi-task and