calls. Inform guests of hotel rates and services. Make and confirm reservations for guests. Register and Excellent interpersonal skills, including a pleasant telephone manner Good team working skills. The post Hotel
Duties / Responsibilities: Managing incoming telephone calls and emails. Referring incoming calls to group events. Diary management and arranging appointments for directors. Management of office equipment
Build rapport and sell products to clients telephonically as well as in person ● Match customers need available at your disposal ● Convince clients to make use of the recommended products and services ● Provide
for the organization’s products/services. Makes telephone calls and in-person visits and presentations
organization. The successful candidate must have strong telephone etiquette, computer skills, interact well with
precise/accurate in all aspects of work with excellent telephone manner, loyalty and be an above average performer
Communicating with customers through email and telephone. Acknowledging and resolving customer complaints
Receive and correctly route incoming and outgoing telephone calls at switchboard – Take and distribute accurate
using MS Office software. Great communication and telephone manner. Ability to prioritise, multi-task and
client, regretting candidates etc. Cold calling by telephone, arrange meetings with prospective clients and