Cisco and general networking Managing support tickets from Cisco LAN, Meraki and ISE customers General verification: Candidates selected by the client are verified. False info may disqualify or end employment via given. If no confirmation is received, you must verify with Kontak Recruitment. Cisco Meraki Networks Cisco and general networking Managing support tickets from Cisco LAN, Meraki and ISE customers General
owner and manage the end-to-end lifecyle of the ticket until resolution as the next 1 st Line Support support-call and diligently manage to resolution. Verify whether current requests are repeat requests. If minimised or eliminated. Ensure that a Problem Ticket is logged in the event of repeated incidents and and attached all related incidents to the Problem ticket. Recognise and alert the Team Leader or Manager incident, support- or information-request record verify that the same request is not captured already.
Cisco and general networking Managing support tickets from Cisco LAN, Meraki and ISE customers General verification: Candidates selected by the client are verified. False info may disqualify or end employment via given. If no confirmation is received, you must verify with Kontak Recruitment. Cisco Meraki Networks Cisco and general networking Managing support tickets from Cisco LAN, Meraki and ISE customers General
supervisor with picking of stock assigned and verifying non-conformance and damage.
of ticketing & fares Good Knowledge of PNR creation, OSI/SSR Request update, Pricing, Ticket Issuance/re-issuance Issuance/re-issuance, Ticket Cancellation/Partial ticket cancellation, Divide PNR etc. on GDS Prior working
of ticketing & fares Good Knowledge of PNR creation, OSI/SSR Request update, Pricing, Ticket Issuance/re-issuance Issuance/re-issuance, Ticket Cancellation/Partial ticket cancellation, Divide PNR etc. on GDS Prior working
Where you'll work An international event ticketing platform looking to grow its local South African team the platform. How you'll role You'll help drive ticketing growth by finding and engaging with new client can think for themselves) An understanding of ticketing and event management, including if you have repped
investigating challenging problems, diving deep into tickets to help resolve our customers’ queries. Working to:
Matric - Experience in Reporting - manage support tickets - 1 Year IT Admin or Coordinator within telecoms
payments