required to achieve and exceed the client and internal collections targets. QUALIFICATION AND EXPERIENCE TO: • Design and implement collection strategies, plans and procedures. • Set comprehensive goals for performance desired results and set targets. • Operational planning & managing the daily running of the call centre Ensuring the delivery of high-quality service to all internal and external stakeholders. • Managing risk within TO: • Design and implement collection strategies, plans and procedures. • Set comprehensive goals for performance
introduction of various and diverse projects, project planning and project coordination. The Project Manager structures for stakeholders including timelines, project plans, tasks, team responsibilities and status reporting scope, risk and issues, compliance, resource planning and reporting Reporting progress, the identification stakeholders within the project. Excellent communicator of plans and information: strong skills in building the case OUTPUT 2: PROJECT PLANNING Identify relevant/ pertinent objectives when planning projects. Evaluate
INVESTIGATIONS & PROJECT MANAGEMENT Strategise, plan, and conduct various concurrent small- and large-scale