Coaching, developing, motivating and retaining staff and coordinating reward and incentive schemes. • levels. • Reviewing the performance of staff, identifying training needs for call centre resources. COMPENTENCIES Coaching, developing, motivating and retaining staff and coordinating reward and incentive schemes. • levels. • Reviewing the performance of staff, identifying training needs for call centre resources. COMPENTENCIES
planning and project coordination. The Project Manager needs to be able to work independently and collaboratively the business. Keep abreast of business and public needs to ensure project relevance. Establish and maintain experts. Act as spokesperson on projects as and when needed. Be able to produce factual, concise, and well-written
projects is required. The successful candidate will assist in establishing guidelines and procedures governing