Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback Operations Management Monitor call centre metrics and key performance indicators (KPIs) to ensure service level agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency success in managing contact centres Proven ability to work independently and efficiently manage a contact contact centre 7 years of management experience in a contact centre environment (Operations) Bachelor's degree
Reference: CAW005867-LH-1 SAICA Trainee - Houghton - Johannesburg A leading Audit firm in Houghton, Johannesburg
Job Summary:The Service Manager is responsible for overseeing and managing the service department within
adherence to OEM standards. The role includes managing warranty, parts, aftersales, and technical departments
exceptional service experiences.
Key Responsibilities:
successful candidates will report to the Warehouse Manager. Installation of technical equipment's at customer assisting provinces in rollouts Technical support services for the full range of products on offer by the
Reference: CAW005867-LH-1 SAICA Trainee - Houghton - Johannesburg A leading Audit firm in Houghton, Johannesburg
SAICA Trainee Accountant Accounting Graduate with completed CTA that would like to work towards qualifying learn The Position: We're looking for an aspiring Trainee Accountant. The pay range on offer is R13 500.00
SAICA Trainee Accountant Accounting Graduate that would like to study towards qualifying as a CA while learn The Position: We're looking for an aspiring Trainee Accountant. The pay range on offer is R11 500.00
experienced Service Manager to join their Automotive Brand in Midrand Job Summary: The Service Manager is responsible responsible for overseeing and managing the service department within an automotive dealership, ensuring adherence to OEM standards. The role includes managing warranty, parts, aftersales, and technical departments deliver exceptional service experiences. Key Responsibilities: Customer Service Management: Ensure high levels customer service and retention. Operations Management: Oversee the daily operations of the service department
Automation industry is currently looking for a Service Operations Manager (Document Solutions) to be based in Midrand Midrand, Gauteng. The CSSD Service Operations Manager is accountable for the management and delivery of the the Hardware Service portfolio to all customers and Channel Partners. The responsibilities include the overall performance management of critical service areas in the CSSD department which are: Field Service, Hardware training. Management of Hardware Service Products and Solutions. Management of hardware service portfolio
customer sites and inspect machines; Managing technicians; To manage contract costs; Discuss contract repairs customers; Manage and inspect technicians' vans for stock; To lead the contracts service team; Ensure experience in a forklift environment; 4 years management experience.