Maintain and update your daily workflow queue for management reporting • To strive to have zero lost calls To verify and update if necessary all personal contact information for clients including the Medical Aid required for assessing the claim. • Liaising with the Manager regarding the claim decision pertaining to a client years proven client service/call centre experience. • Good time management • Proactive and creative in resolving
opportunity to work within a financial sales outbound contact center where you will receive qualified leads, by receiving comprehensive training, the necessary system and management support to assist you in building of sales targets within a diverse team Quality management of ALL outputs, with the end customer in mind professional, client-centric manner Matric Contact Centre Experience – min 12 months Customer service
Leading Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service for the effective running of the Operations centre Training and leading the Operations team Overseeing Of Operations Map and continuously review call centre and operational processes to identify untapped years in- and outbound call centre sales, customer service and staff management experience MS Office skills
seeking a dynamic and experienced Distribution Centre Manager with FMCG experience to oversee the daily operations commitment to excellence in logistics and supply chain management.
The ideal candidate will use their warehouse management systems
Key Responsibilities:
Oversee the management of senior warehouse staff, including a Fleet Manager and Operations Manager
Prepare annual budgets, schedule implement new processes for improved efficiency
Manage inventory, supply chain, and logistics to ensure
We are seeking an experienced Distribution Centre Manager to join a dynamic team within a wholesale distribution
ideal candidate will have a strong background in managing distribution operations, with a preference for
network of smaller shops. Responsibilities include managing and supervising warehouse staff, optimizing inventory
years experience in a management position in a warehouse or distribution centre
Proficient in Excel
looking for a Call Centre Manager to join their team in Cape Town . 1. Operational Management Oversee Daily Operations: Ensure the smooth running of the call centre operations, handling inbound and outbound calls calls efficiently. Resource Allocation: Manage and allocate resources to meet call volumes and maintain service 2. Team Leadership Team Management: Lead and supervise a team of call centre agents, providing guidance and feedback. Recruitment and Training: Oversee the recruitment, training, and development of new and existing
Customer Training Support Consultant (POS 24081)
Somerset West
R 18 000 month
Requirements:
conducting and coordinating the technical and management aspects of projects
think we're some of the best in the business. Contact us to see how we can help you achieve your goals think we're some of the best in the business. Contact us to see how we can help you achieve your goals
Leading Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service for the effective running of the Operations centre Training and leading the Operations team Overseeing Of Operations Map and continuously review call centre and operational processes to identify untapped years in- and outbound call centre sales, customer service and staff management experience MS Office skills