provide leadership, management, and support to the Operations Teams to ensure the execution of the collection's Working knowledge of data analysis and performance/operations metrics. YOUR KEY AREAS OF RESPONSIBILITY INCLUDE • Measure's effectiveness and efficiency of operational processes and find ways to improve processes company culture and vision. • Oversee the daily operational functions of the collection call centres of the developing an operational team to achieve desired results and set targets. • Operational planning &
analytics to drive project improvements. Support testing of processes against agreed specifications, corporate management of good relationships with the company’s operations team Minimum Requirements 4. POSITION INPUTS