Assessment of Current BI Setup : Evaluate the current Business Intelligence (BI) setup, specifically the the Microsoft Power BI environment and the data cube built by ERP partners (Syspro) Determine if the Recommendations : Provide feedback on the current BI environment. Suggest whether the existing setup can design and build a new BI environment from scratch using Microsoft Power BI. Implementation and Training or new BI solution. Train users and create documentation to ensure effective use of the new BI environment
for SMEG customer functions. Train call centre staff on call avoidance and accurate capturing of fault