provide leadership, management, and support to the Operations Teams to ensure the execution of the collection's centre at a debt collection company or financial services. • 5 years proven experience as Collections Call Working knowledge of data analysis and performance/operations metrics. YOUR KEY AREAS OF RESPONSIBILITY INCLUDE • Measure's effectiveness and efficiency of operational processes and find ways to improve processes company culture and vision. • Oversee the daily operational functions of the collection call centres of the
management of good relationships with the company’s operations team Minimum Requirements 4. POSITION INPUTS