incumbent will analyze training needs and prioritizes contact centre training in line with operational operational needs. Conducts training and development programs to improve individual and organizational performance – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer relevant training qualifications. Valid driver’s licence. Responsibilities: Assess training needs through Contact Centre Training Manager and management. Ensures that the identified training needs analysis results
available for 2 Training Facilitators (Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre training in line with operational needs. Conducts training and development programs – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer relevant training qualifications. Valid driver’s licence. Responsibilities: Assess training needs through Contact Centre Training Manager and management. Ensures that the identified training needs analysis results
journalist. The ideal candidate should be able to write and assemble together news stories that will interest maintaining contacts ● Interviewing sources ● Writing, editing, and submitting copy ● Attending events ●
Strong experience in product design, template edits and personalisation and media marketing. Understanding
Strong experience in product design, template edits and personalisation and media marketing. Understanding
do fault finding on all the above and be able to write reports as well as do quotations. Valid driver’s
Communicating with internal and external clients in writing Maintaining the calendar and scheduling meetings
Professional skills • Excellent written English and copy-writing skills. • Proficiency in Word, Excel, PowerPoint
do fault finding on all the above and be able to write reports as well as do quotations. Valid driver’s
Written/Oral Skills Conflict Management Report Writing Skills Daily Stock Control: Invoicing, GRV's on