you a customer-centric leader passionate about driving exceptional experiences? My client is seeking a role will encompass fostering a service culture, driving service excellence, and acting as the voice of micro-journeys catalogue, along with CX frameworks and SOPs. Drive Voice of Customer (VOC), NPS, CSAT, CRM, and complaints identifying pain points, and driving systematic problem-solving. Drive cross-functional engagement, stakeholder skills, ability to set vision and strategy, and drive implementation. Proficiency in public speaking and
you a customer-centric leader passionate about driving exceptional experiences? My client is seeking a role will encompass fostering a service culture, driving service excellence, and acting as the voice of micro-journeys catalogue, along with CX frameworks and SOPs. Drive Voice of Customer (VOC), NPS, CSAT, CRM, and complaints identifying pain points, and driving systematic problem-solving. Drive cross-functional engagement, stakeholder skills, ability to set vision and strategy, and drive implementation. Proficiency in public speaking and
Expanding into Namibia Are you passionate about driving innovation in banking channels and delivering cutting-edge solutions, driving the growth of electronic cards and alternative payment channels Drive maximum market
Expanding into Namibia Are you passionate about driving innovation in banking channels and delivering cutting-edge solutions, driving the growth of electronic cards and alternative payment channels Drive maximum market
and experienced General Manager - Operations to drive our operational activities forward. Experience & (processes and areas of improvement) Human Resources (driving performance) Policy and Governance (corporate governance
structuring and budgeting. Qualifications: Minimum 10 years of experience or 8 years with an Advanced Degree
related field (Master's or certification preferred). 10 years in banking operations, 5 years in senior management
Accounting, or related field (Master's or CPA preferred). 10 years in finance, with 5 years in senior management
related field (Master's or certification preferred). 10 years in banking operations, 5 years in senior management
Accounting, or related field (Master's or CPA preferred). 10 years in finance, with 5 years in senior management