building appropriate, innovative and customer centric solutions for customers; while providing leadership to teams on how to continuously improve processes and customer experience. Drive cost efficiencies through the years' Experience in Fleet Management or Financial Services 5 years' Experience in a Senior Management Position market · Pricing · Target Market · Financing · Customer Solutions · VAPS Define the strategic objectives global market to determine trends, products and services provided by leasing operations Conduct surveys
(recoveries) Ensure that all liability refunds due to customers are requested on a daily basis. Operational Diary and prepare same, then forward to National Damage Admin Supervisor Settlement Assess merits of the case rejected, negotiate terms and conditions with customer. Draft letter of demand based on quantum calculation listings) Stakeholders (internal & external customers, suppliers, shareholders, communities) All correspondence
(recoveries) Ensure that all liability refunds due to customers are requested on a daily basis. Operational Diary and prepare same, then forward to National Damage Admin Supervisor Settlement Assess merits of the case rejected, negotiate terms and conditions with customer. Draft letter of demand based on quantum calculation listings) Stakeholders (internal & external customers, suppliers, shareholders, communities) All correspondence
to all customer queries and following up with dealership staff Daily processing of all customer receipts is easily accessible on request. Reconciling customers a/c's and GL accounts if and when required. Checking Weekly reporting of cash sales, all parts and service debtors and account status to Dealership staff Credit Manager. Ensuring all communication with customers & colleagues is kept professional, courteous of journals Opening of new accounts experience Customer invoicing statement experience Motor Retail industry