qualification preferable (Sales, HR, Project Management). Xhosa and English speaking. 3 years call center expectations but not limited to: Logging IT issues and assisting with trouble shooting. Reporting on absenteeism Organize and facilitate team meetings. Performance management and conduct performance reviews. Call evaluations feedback to agents and Manager – including communication to training department. Assist with referring agents training when necessary. Leads verification, management and generation. All agents to be coached – but
qualification preferable (Sales, HR, Project Management). Xhosa and English speaking. 3 years call center expectations but not limited to: Logging IT issues and assisting with trouble shooting. Reporting on absenteeism Organize and facilitate team meetings. Performance management and conduct performance reviews. Call evaluations feedback to agents and Manager – including communication to training department. Assist with referring agents training when necessary. Leads verification, management and generation. All agents to be coached – but
Compliance Officer (required). Compliance or risk management qualification or designation (advantageous). Knowledge and understanding of compliance risk management principles (required). Knowledge and understanding implementing, and maintaining a regulatory compliance management framework and function within the business in in accordance with the overall risk management framework and group and license holder requirements. Creation compliance risk management plans and the monitoring of compliance in terms thereof. Management of compliance
Compliance Officer (required). Compliance or risk management qualification or designation (advantageous). Knowledge and understanding of compliance risk management principles (required). Knowledge and understanding implementing, and maintaining a regulatory compliance management framework and function within the business in in accordance with the overall risk management framework and group and license holder requirements. Creation compliance risk management plans and the monitoring of compliance in terms thereof. Management of compliance
and other support departments, this includes assisting project to design, implement, stabilize, and continuously production standards. Effectively apply change management as per defined process Analyse and define improvement current process. Operational support daily. Change management. Kindly be advised that should you not receive