on absenteeism, productivity, sales results and coaching sessions conducted. Ensure all agents compliance performance reviews. Call evaluations and follow up coaching. QA investigations and feedback to agents and All agents to be coached – but lower performing agents to be prioritized. All coaching documents must be review. All required disciplinary documents and coaching documents to be approved by management. Reports who is note. Plan for coaching by using the Qlikview reports, draw up coaching schedule for the week
on absenteeism, productivity, sales results and coaching sessions conducted. Ensure all agents compliance performance reviews. Call evaluations and follow up coaching. QA investigations and feedback to agents and All agents to be coached – but lower performing agents to be prioritized. All coaching documents must be review. All required disciplinary documents and coaching documents to be approved by management. Reports who is note. Plan for coaching by using the Qlikview reports, draw up coaching schedule for the week
Reference: PE002481-VD-1 Our client, a well-established legal practice in Port Elizabeth, is currently
Reference: PE002481-VD-1 Our client, a well-established legal practice in Port Elizabeth, is currently
long-term financial plans, operational efficiency as well as capital assignment strategies. To be a successful necessary guidance and driving the implementation as well as maintenance of a robust framework for risk management support for the internal functions and operations, as well as the supply of data for informed decision-making
long-term financial plans, operational efficiency as well as capital assignment strategies. To be a successful necessary guidance and driving the implementation as well as maintenance of a robust framework for risk management support for the internal functions and operations, as well as the supply of data for informed decision-making
insurance products, and financial planning concepts, as well as investments, tax and general financial analysis financial planning software would be an advantage, as well as NinetyOne investment platform. Minimum NQF level
insurance products, and financial planning concepts, as well as investments, tax and general financial analysis financial planning software would be an advantage, as well as NinetyOne investment platform. Minimum NQF level
with commission / fee processes and payments as well as exposure to financial processes (invoicing and Customer centricity – passionate about client service Well organized and ability to prioritise Starter Finisher
with commission / fee processes and payments as well as exposure to financial processes (invoicing and Customer centricity – passionate about client service Well organized and ability to prioritise Starter Finisher