authorized Financial Service Provider, is currently looking to employ a Team Leader – Call Center - Drivers Management). Xhosa and English speaking. 3 years call center experience. Must have a Drivers License Performance management and conduct performance reviews. Call evaluations and follow up coaching. QA investigations Daily scorecard – look at talk times, volume of calls, all stats, gaps. Monitor revenue – lower sold plans
authorized Financial Service Provider, is currently looking to employ a Team Leader – Call Center - Drivers Management). Xhosa and English speaking. 3 years call center experience. Must have a Drivers License Performance management and conduct performance reviews. Call evaluations and follow up coaching. QA investigations Daily scorecard – look at talk times, volume of calls, all stats, gaps. Monitor revenue – lower sold plans
PE002471-RW-1 Our client a leader in the Financial Services Industry, based in Sandton (Johannesburg), is is seeking to employ a experienced Financial Services Commissions Administrator. 2-3 year's experience with commission / fee processes in the financial services space secures. A wonderful career opportunity year's experience in an Operations and Client Services (or similar pressurized) environment or, 2-3 year's Knowledge and understanding of the Financial Services Industry including basic product knowledge and
PE002471-RW-1 Our client a leader in the Financial Services Industry, based in Sandton (Johannesburg), is is seeking to employ a experienced Financial Services Commissions Administrator. 2-3 year's experience with commission / fee processes in the financial services space secures. A wonderful career opportunity year's experience in an Operations and Client Services (or similar pressurized) environment or, 2-3 year's Knowledge and understanding of the Financial Services Industry including basic product knowledge and
expenditure. 4. Customer Service: Maintains effective working relationships with customers (both internal external) towards rendering highest quality of services. Represent in meetings with relevant stakeholders
expenditure. 4. Customer Service: Maintains effective working relationships with customers (both internal external) towards rendering highest quality of services. Represent in meetings with relevant stakeholders
appropriateness. Customer Service: Investigate hospital claim queries within the agreed service level and ensure stakeholders to ensure that they receive the appropriate service. Resolve claim queries accurately and timeously culture of work centric thinking, productivity, service delivery and quality management. Finance: Identify
appropriateness. Customer Service: Investigate hospital claim queries within the agreed service level and ensure stakeholders to ensure that they receive the appropriate service. Resolve claim queries accurately and timeously culture of work centric thinking, productivity, service delivery and quality management. Finance: Identify
Reference: PE002476-RW-1 Our client in the Financial Services industry is currently looking to employ a Financial financial services industry required. Relevant tertiary education or courses. Financial Services Industry communications skills. High energy individual who is customer centric and relationship orientated. Methodical but not limited to: Client Services: Implementation of the client services experience, as defined by the Adhere to the culture and principles of Treating Customer Fairly. Operations: Collation of all clients related
assigned customers and send to Customers on time. Maintain the payment schedule of assigned customers and and ensure that payment is made on time by the customers. Review creditors reconciliations and creditors