Jobs in Cape Town
Assistant Manager Cape Town
Exl
Cape Town Region
JOB DESCRIPTION Essential Functions Meeting the SLA Targets Team management and Transaction/Call Monitoring Productivity Improvement and Employee engagement Client interaction, if required at supervisory level Ensure compliance with internal policies and procedures, external regulations and informat
share this job on whatsappAssistant Manager _sa_cape_town_c76
ExlCape Town Region
JOB DESCRIPTION Essential Functions Meeting the SLA Targets Team management and Transaction/Call Monitoring Productivity Improvement and Employee engagement Client interaction, if required at supervisory level Ensure compliance with internal policies and procedures, external regulations and informat
Assistant Manager Cape Town
ExlCape Town Region
JOB DESCRIPTION Essential Functions Meeting the SLA Targets Team management and Transaction/Call Monitoring Productivity Improvement and Employee engagement Client interaction, if required at supervisory level Ensure compliance with internal policies and procedures, external regulations and informat
Assistant Manager
ExlCape Town Region
RESPONSIBILITIES Basic Function Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency Providing coaching and feedback to team members to enable them to improve their performance Provide inputs on process and system to the team Meeting t
Assistant Manager Cape Town
ExlCape Town Region
RESPONSIBILITIES Basic Function Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency Providing coaching and feedback to team members to enable them to improve their performance Provide inputs on process and system to the team Meeting t
Senior Executive - Real Time Analyst
ExlCape Town Region
JOB DESCRIPTION Efficiently manage intra-day staffing and service level. Provide timely, accurate reports on intra-day performance. Monitor and drive schedule adherence. Communicate effectively with internal and external customers. Perform other duties and assignments as directed. QUALIFICATIONS Abi
Senior Executive Analyst Cape Town
ExlCape Town Region
JOB DESCRIPTION Efficiently manage intra-day staffing and service level. Provide timely, accurate reports on intra-day performance. Monitor and drive schedule adherence. Communicate effectively with internal and external customers. Perform other duties and assignments as directed. QUALIFICATIONS Abi
Assistant Manager _sa_cape_town_c76
ExlCape Town Region
JOB DESCRIPTION Essential Functions Meeting the SLA Targets Team management and Transaction/Call Monitoring Productivity Improvement and Employee engagement Client interaction, if required at supervisory level Ensure compliance with internal policies and procedures, external regulations and informat
Assistant Manager
ExlCape Town Region
JOB DESCRIPTION Responsible for supervisory support, escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports to gauge process performance and lead process meetings / calls. In addition to call service levels, customer satisfaction and
Assistant Manager Cape Town
ExlCape Town Region
JOB DESCRIPTION Responsible for supervisory support, escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports to gauge process performance and lead process meetings / calls. In addition to call service levels, customer satisfaction and