retention and preservation department within Life and Funeral Operations Develop departmental goals, strategies insights, and opportunities for improving retention Develop and implement churn reduction strategies based best practices Collaborate closely with other departments (such as Customer Service, Sales, Product and newly formed retention and preservation department, developing and executing effective strategies to optimize
management Managing BBBEE certification process Develop systems and processes to support delivery of the
year, and annual results Contribute towards the development and improvement of financial policies, procedures
ensure the effective operation of new product development and smooth activations Reconcile instructions