The primary goal of a Collections Agent is to contact debtors, negotiate payment arrangements, and ensure relationship. Key Responsibilities: Debt Collection: Contact debtors via phone, email, or written correspondence arrangements. Escalate cases to supervisors or legal departments when necessary. Account Management: Maintain accounts, including contact information, payment history, and correspondence details. Analyze debtor accounts Collaborate with internal teams, such as credit departments or legal advisors, to resolve complex or disputed
The primary goal of a Collections Agent is to contact debtors, negotiate payment arrangements, and ensure relationship. Key Responsibilities: Debt Collection: Contact debtors via phone, email, or written correspondence arrangements. Escalate cases to supervisors or legal departments when necessary. Account Management: Maintain accounts, including contact information, payment history, and correspondence details. Analyze debtor accounts Collaborate with internal teams, such as credit departments or legal advisors, to resolve complex or disputed