advantage. • 7 years working experience in a large call centre at a debt collection company or financial services • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with to the COO as and when required. • Ensure all call centre performance targets are met by empowering, motivating planning & managing the daily running of the call centre operations. • Meeting performance targets for
achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys effective ways to operate and adding value to Nedbank. Contribute to the development of differentiated; business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems;
essential Experience in managing debtors within a call centre environment. Job description: Duties will include
effective ways to operate and adding value to Nedbank. Contribute to the development of differentiated;