telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with Responsible for the performance and output of the Service Centre Consultants to drive operational service delivery Ensure staff understands and comply with all call centre objectives, performance standards and policies Act. Daily stand-up's with team members to review calls for the previous day (period), share learnings, process. Review data quality and data completeness of calls and activities performed by the team. Maintain and
telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with for the performance and output of the Service Centre Consultants to drive operational service delivery Equivalent Experience
others
standards to others Conducting performance appraisal interviews Conducting performance feedback meetings Coordinating
Daily reconciliation of Cash Cover, collateral, Call and Margin accounts; Ensuring attention to detail
Daily reconciliation of Cash Cover, collateral, Call and Margin accounts; Ensuring attention to detail
Daily reconciliation of Cash Cover, collateral, Call and Margin accounts
Daily reconciliation of Cash Cover, collateral, Call and Margin accounts Ensuring attention to detail