consistent, end-to-end corporate and administration services to an allocated. portfolio of clients, in a multi-skilled consultants/auditors/lawyers, CIPC, South African Revenue Services and the Master of the High Court. Keeping clients clients consistently receive the highest level of service. Ensure the correct invoicing of client matters
programs and strategies as Head of its Member Services Department. Job Purpose: As part of the Executive manage the operations and delivery of the Member Services team. You will lead and motivate the team to drive
consistent, end-to-end corporate and administration services to an allocated. portfolio of clients, in a multi-skilled consultants/auditors/lawyers, CIPC, South African Revenue Services and the Master of the High Court. Keeping clients clients consistently receive the highest level of service. Ensure the correct invoicing of client matters
Bcom/ Bcompt accounting related degree Fluent in Afrikaans and English Own transport and license
product lines to drive efficient client serving and customer centricity.
1. Operations Management:
claims processes and strategies to adherence to service level standards.
financials in partnership with the Global Business Service Center and supporting the business across various and business requirements to ensure effective service delivery and maximised recoverability. • Monitors with internal customers on inquiries and issue resolution by directly responding to customer's emails or will also meet with customers to resolve. • Provides excellent customer service to business partners
main purpose will be to provide excellent customer service to clients and the dealership through vehicle Administering the finance & insurance data Ensuring customer satisfaction is met Education and Training Requirements:
with internal customers on inquiries and issue resolution by directly responding to customer's emails or For more complex inquires, will also meet with customers to resolve. Review & approve journal entries document tasks performed Provides excellent customer service to business partners located throughout the • Multinational experience preferred • Shared Services environment experience preferred
with internal customers on inquiries and issue resolution by directly responding to customer's emails or For more complex inquires, will also meet with customers to resolve. Review & approve journal entries document tasks performed Provides excellent customer service to business partners located throughout the • Multinational experience preferred • Shared Services environment experience preferred
Funds. Customer Focus Stakeholder Management Client relationship management Ensuring that customer complaints Post-Investment teams to ensure alignment in client service and stakeholder management. Company's representation management. Knowledge of company products and services. Good networks within sector in both private and