the telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract necessary. Ensure staff understands and comply with all call centre objectives, performance standards and policies Act. Daily stand-up's with team members to review calls for the previous day (period), share learnings, process. Review data quality and data completeness of calls and activities performed by the team. Maintain and achieve SLA targets to achieve set benchmarks (e.g. call answer ratio, service level ratio, average hold
the telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract ge of Performance evaluation procedures
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing a primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing a primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed
your expertise to analyze data, develop pricing models, and contribute to strategic decision-making processes
qualified
Experience in Short-term pricing and GLM Modelling
Strong analytical skills and proficiency
your expertise to analyze data, develop pricing models, and contribute to strategic decision-making processes
qualified
Experience in Short-term pricing and GLM Modelling
Strong analytical skills and proficiency
an in-depth financial analysis and financial modelling. Financial forecasting, development including experience B Com or equivalent Reporting, Financial Modelling, Financial Analysis R 290 000.00
implementation of deals, while ensuring that financial models are appropriate to facilitate seamless revenue deal-by-deal basis Financial Modelling and Analysis: Build financial models according to the organization's organization's standard financial modelling methodologies Provide comprehensive financial analysis for existing portfolio companies using approved financial modelling Analyze financial information, such as company comments to associates Proficiency in financial modelling tools, project management, and Microsoft Office
primary responsibility will be running the costing model, which requires meticulous attention to detail and ad hoc requests as needed. Running the costing model to accurately determine and analyse costs at both experience in running an activity-based costing model within a banking environment. Proficiency in Excel experience in running an activity-based costing model in a banking environment is essential Proficiency
primary responsibility will be running the costing model, which requires meticulous attention to detail and ad hoc requests as needed. Running the costing model to accurately determine and analyse costs at both experience in running an activity-based costing model within a banking environment. Proficiency in Excel experience in running an activity-based costing model in a banking environment is essential Proficiency