Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one quality, during every interaction, showing that we care and that to us investing is personal. Your role resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing
reporting. Prepare monthly management accounts and cost centre
reports (Actual vs. Budget) and distribute
variances
? Delivery Team expense and cost centre allocation and purchase order approval management
Authorisation of new sale order, and invoices; Customer reconcilliation; Agree the payment plans; Issuing Issuing of statements, invoices, and POS's to customers; Set anf monitor credit references and checks; Matric;
assigned customers and send to Customers on time. Maintain the payment schedule of assigned customers and and ensure that payment is made on time by the customers. Review creditors reconciliations & creditors
assigned customers and send to Customers on time. Maintain the payment schedule of assigned customers and and ensure that payment is made on time by the customers. Review creditors reconciliations & creditors
communication company committed to delivering outstanding customer service, is looking for an energetic and proactive strong relationships with key clients, ensuring customer satisfaction, and maximizing sales opportunities including sales forecasts, revenue growth, and customer satisfaction metrics. Negotiate contracts and
communication company committed to delivering outstanding customer service, is looking for an energetic and proactive strong relationships with key clients, ensuring customer satisfaction, and maximizing sales opportunities including sales forecasts, revenue growth, and customer satisfaction metrics. Negotiate contracts and
business transformation with sustainability at the centre of how we will create growth and value by operating