telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with Responsible for the performance and output of the Service Centre Consultants to drive operational service delivery delivery. The candidate will be allocated a specific team of consultants (up to 20) for a specific client different desks (inbound and outbound) Overall focus on team morale and motivation in the working environment environment. Coaching and management of allocated team. Workforce management and planning to ensure adherence to
telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with for the performance and output of the Service Centre Consultants to drive operational service delivery delivery. The candidate will be allocated a specific team of consultants (up to 20) for a specific client Equivalent Experience
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to
confirm with Team Leader if modification was not done by Recon Clerk. The Team Leader must take up the with their drivers. Assist Driver Reconciliation team when needed. Grade 12 2-3 Years experience working
have Min. 3 Years Insurance experience in a Call Centre Commercial Insurance experience RE would be an
have Min. 3 Years Insurance experience in a Call Centre Commercial Insurance experience RE would be an
My client a global market leader in the insurance industry is seeking a Finance Project Manager to join
join their amazing team on a fixed term contract basis. The successful incumbent will be responsible for
for all financial projects in the finance team and working with various operations of the business.
well-spoken Client Service Consultant to join the team in Cape Town. The the core purpose of this role respect and pushing beyond boundaries when answering calls and when dealing with internal and external relations logging the case on the system Answer 90% of all calls within 60 seconds (90/60) as per Service Level Agreements business by being vigilant and making sure all calls are logged correctly Contribute to a culture conducive demonstrate the values through interaction with team and stakeholders Improve personal capability and
Agree FAR to GL balances. Cost centre Report Preparation Reviewing cost centre reports with heads of department