Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected to perform role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to perform work Integrity, Innovation and Teamwork. Competencies Required - Passionate about service and service excellence
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected to perform role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to perform work Integrity, Innovation and Teamwork. Competencies Required - Passionate about service and service excellence
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linked to GRN's where applicable. Prepare clearing agent invoice packs in line with SOP's. Sourcing and checking and others and to comply at all times with the requirement of the Health and Safety Regulations. To ensure official capacity. To undertake such duties as may be required from time to time as are consistent with the responsibilities dealing with the financial aspects of clearing agents and shipping lines advantageous. Experience in
coverage of claims. Communicate with policyholders, agents, and third parties to gather additional information policy terms, coverage limits, and regulatory requirements. Determine claim eligibility, coverage, and
coverage of claims. Communicate with policyholders, agents, and third parties to gather additional information policy terms, coverage limits, and regulatory requirements. Determine claim eligibility, coverage, and
Contract Cape Town A leading insurance company requires a finance BA to join their team on a contract and defining business needs Requirements documentation Project requirements planning. Process documentation documentation Business requirements specification Impact assessment Process and data integrity Finance or Accounting
documented solutions that fully address the business requirements needed to optimize the business. Keeping abreast Accountable for eliciting requirements and solution design through conducting requirement session (JAD), interviews business process maps, business requirement definitions and business requirements specifications. • 5 years'
related meetings. • End-to-end audit execution as required (planning, fieldwork, reporting). • Documentation Ensure that quality requirements per methodology is adhered to 3. QUALIFICATIONS REQUIRED Essential qualifications qualifications required: • B. Com • CIA, CFE, ACAMS (optional) 4. EXPERIENCE REQUIRED The following minimum minimum experience is required: • Manager equivalent with 6 – 8 years experience with specific experience (Preferred) 5. OTHER PERSONAL ATTRIBUTES REQUIRED Aside from the required qualifications and experience set
operational and financial reporting. Applicants will require a BCom Hons (Majoring in Financial Accounting) particular but not limited to – Master Data requirements. Business Rules. Clear and Detailed Process Accounting Rules/Entries. Control requirements. Reporting requirements. Conduct workshops with relevant to understand and document finance's business requirement across multiple departments/divisions. Liaise risks and requirements risks. Work with the Systems Analyst to communicate the business requirement and ongoing