telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with Responsible for the performance and output of the Service Centre Consultants to drive operational service delivery for a specific client across 2 different desks (inbound and outbound) Overall focus on team morale and understands and comply with all call centre objectives, performance standards and policies. Train and onboard Act. Daily stand-up's with team members to review calls for the previous day (period), share learnings,
telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with for the performance and output of the Service Centre Consultants to drive operational service delivery for a specific client across 2 different desks (inbound and outbound).
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one processes and procedures, adhering to our quality standards and within our turn-around time, as well as resolving resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one processes and procedures, adhering to our quality standards and within our turn-around time, as well as resolving resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing
seeking a Bank Recons Clerk on a contract basis. You will be responsible for reconciling bank accounts resolving queries and communicating with stores and the bank. Matric plus solid work experience. Post matric including, inter alia, bank reconciliations, foreign currency translation and conversion, bank card queries, resolving resolving bank discrepancies etc. Experience within a team dynamic would be advantageous Compute literate
effective approaches to operate and adding value to the bank. Identify and resolve business problems timeously business analysis is conducted in line with the set standards. Enhance processes; policies and procedures by recommendations. Ensure understanding and compliance to banking regulations as well as internal policies. Manage strategy; objectives and values by reviewing the bank and Business Unit Plan and ensuring delivered systems; proposals Conducting needs analysis Communicating standards to others Answering stakeholder questions Preparing
Analyst: Banking: 1 Year FTC This invitation is for an amazing candidate to join the banking client and for the CIB business unit contributing toward the bank and the group requirements to SARB-PA as well as business analysis is conducted in line with the set standards. Enhance processes; policies and procedures by recommendations. Ensure understanding and compliance to banking regulations as well as internal policies. Manage proposals l Conducting needs analysis l Communicating standards to others l Answering stakeholder questions l
and systems in order to satisfy
clients and bank requirements to achieve departmental objectives
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One of the TOP banks in S.A. is seeking an experienced BSc / BCom candidate with Management experience coding in SAS / SQL, AML and Fraud experience, banking sector experience
Responsible f
Analyst: Banking: 1 Year FTC This invitation is for an amazing candidate to join the banking client and for the CIB business unit contributing toward the bank and the group requirements to SARB-PA as well as business analysis is conducted in line with the set standards. Enhance processes; policies and procedures by recommendations. Ensure understanding and compliance to banking regulations as well as internal policies. Manage proposals l Conducting needs analysis l Communicating standards to others l Answering stakeholder questions l