telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with Responsible for the performance and output of the Service Centre Consultants to drive operational service delivery and comply with all call centre objectives, performance standards and policies. Train and onboard new employees Act. Daily stand-up's with team members to review calls for the previous day (period), share learnings, process. Review data quality and data completeness of calls and activities performed by the team. Maintain and
telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with for the performance and output of the Service Centre Consultants to drive operational service delivery Equivalent Experience
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to
compliance with company policies and procedures The Global Fixed Assets Contingency is expected to have excellent the US GAAP financials in partnership with the Global Business Service Center and supporting the business Investigates and resolves any accounting issues within the Global Fixed Assets responsibility. • Maintains general Preparing reports to senior client management and Global Fixed Assets Team. • Prepares complex reports in at all levels. • Engaging in relevant training regarding Global Fixed Assets processes, financial controls
compliance with company policies and procedures The Global Fixed Assets Contingency is expected to have excellent the US GAAP financials in partnership with the Global Business Service Center and supporting the business Investigates and resolves any accounting issues within the Global Fixed Assets responsibility. • Maintains general Preparing reports to senior client management and Global Fixed Assets Team. • Prepares complex reports in at all levels. • Engaging in relevant training regarding Global Fixed Assets processes, financial controls
is a forward-thinking company specialising in call centre services across various sectors, including FinTech
Advantageous Skills Requirements : - Experience in global SAP template rollouts. - IT Knowledge (SAP highly resolution efforts. - Planning and conducting training sessions. - Facilitating migration mapping workshops mappings. - Addressing authorization topics and directing them to appropriate colleagues. - Supporting Feature
Reception duties, including receiving and directing calls and clients. Prepare and maintain accounting
driving innovation and implementing IT solutions for global projects, ensuring seamless market rollouts and Requirements: Experience in Global SAP Template Rollouts: Prior experience in global SAP template rollouts Coordinate and oversee market rollout activities for the Global Finance Back Bone (GFBB) product. Maintain an overview required data collection sheets. Plan and coordinate training activities for designated markets. Support User