a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial (financial systems and personal conduct) Monitor calls to ensure that dialogue with customers meets the
is currently looking to employ a Team Leader – Call Center. A wonderful career opportunity awaits you Management). Xhosa and English speaking. 3 years call center experience. Team leader experience Responsibilities Performance management and conduct performance reviews. Call evaluations and follow up coaching. QA investigations Daily scorecard – look at talk times, volume of calls, all stats, gaps. Monitor revenue – lower sold plans
is currently looking to employ a Team Leader – Call Center. A wonderful career opportunity awaits you Management). Xhosa and English speaking. 3 years call center experience. Team leader experience Responsibilities Performance management and conduct performance reviews. Call evaluations and follow up coaching. QA investigations Daily scorecard – look at talk times, volume of calls, all stats, gaps. Monitor revenue – lower sold plans
(Certificate required) Minimum of 5 years' experience as a AR Team leader/ Debtors Manager or people management
(Certificate required) Minimum of 5 years' experience as a AR Team leader/ Debtors Manager or people management
Responsibilities: Lead, organize, and coordinate AR Controllers in daily credit control activities, ensuring
Responsibilities: Lead, organize, and coordinate AR Controllers in daily credit control activities, ensuring
Managing Accounts Payable (AP) and Accounts Receivable (AR) Preparing monthly management accounts using accounting
Managing Accounts Payable (AP) and Accounts Receivable (AR) Preparing monthly management accounts using accounting
aspects of finance Sound knowledge of the Oracle (AR module) and Billing system will be added advantage