customer service skills to fill the role of Jnr-Snr Call Centre Support. Your core role will entail providing have strong focus and attention to detail. ISP experience is essential. While we would really like to respond
cutting-edge ISP in Joburg seeks a highly ambitious Call Centre Manager with strong intuition and leadership Applicants must have 2-3 years prior experience as a Call Centre Manager in an ISP environment. While
the daily productivity in and output measures required to achieve and exceed the client and internal collections targets. QUALIFICATION AND EXPERIENCE REQUIRED: • Minimum Matric qualification is mandatory. • Tertiary is an advantage. • 7 years working experience in a large call centre at a debt collection company or financial financial services. • 5 years proven experience as Collections Call Centre Manager or in a similar role. • daily operational functions of the collection call centres of the company and collaborate closely with
problem-solving skills. Minimum Experience • 2 – 3 years Minimum Qualification Required • Grade 12 / Standard 10
problem-solving skills. Minimum Experience • 2 – 3 years Minimum Qualification Required • Grade 12 / Standard 10
a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management of staff according to Company and individual requirements Manage adherence to relevant policy and procedure Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial
Leader – Call Center - Drivers Licence. A wonderful career opportunity awaits you. Requirements: Tertiary speaking. 3 years call center experience. Must have a Drivers License . Team leader experience Responsibilities Performance management and conduct performance reviews. Call evaluations and follow up coaching. QA investigations nonperforming agent must also be brought into review. All required disciplinary documents and coaching documents Daily scorecard – look at talk times, volume of calls, all stats, gaps. Monitor revenue – lower sold plans
institution is seeking to recruit a Head of Student Experience based in Midrand. Design, Implement and Monitor Student Touchpoints Holistic Student Support and Experience Oversight of Corporate Social Investment (CSI) Administration, Reporting and Budget Management Student Experience Team Management and Guidance Student Discipline Discipline Management Minimum Qualification Requirements: Bachelors Degree / Advanced Diploma in Education OR Minimum Experience Requirements: Minimum of 2 years Student Administration and 4 years experience in Operations/Academic/
Shopping Centre Manager - Pretoria Primary Purpose of the Job To oversee the property's performance with Minimum Matric plus five years of current Centre / Property management experience · Shopping Centre Management management experience is essential · Sound Marketing experience · Centre Management experience at a regional regional shopping centre · 5 years relevant Centre Management experience
Leader – Call Center - Drivers Licence. A wonderful career opportunity awaits you. Requirements: Tertiary speaking. 3 years call center experience. Must have a Drivers License . Team leader experience Responsibilities Performance management and conduct performance reviews. Call evaluations and follow up coaching. QA investigations nonperforming agent must also be brought into review. All required disciplinary documents and coaching documents Daily scorecard – look at talk times, volume of calls, all stats, gaps. Monitor revenue – lower sold plans