NWI001851-HSM-1 Calling all Customer Experience Seasoned professionals to apply Are you a customer-centric leader exceptional experiences? My client is seeking a CX Head (Customer Experience Head) to join their global commercial will be responsible for shaping and executing the customer experience strategy, ensuring seamless interactions service excellence, and acting as the voice of the customer in all decision-making processes. Key Responsibilities: across all business units. Develop comprehensive customer journeys and micro-journeys catalogue, along with
NWI001851-HSM-1 Calling all Customer Experience Seasoned professionals to apply Are you a customer-centric leader exceptional experiences? My client is seeking a CX Head (Customer Experience Head) to join their global commercial will be responsible for shaping and executing the customer experience strategy, ensuring seamless interactions service excellence, and acting as the voice of the customer in all decision-making processes. Key Responsibilities: across all business units. Develop comprehensive customer journeys and micro-journeys catalogue, along with
of hospital tariff applications and clinical guidance. Ensure correct application of tariff and discrepancies authorized, over-usage of equipment/materials. Customer Service Investigate hospital queries within the
of hospital tariff applications and clinical guidance. Ensure correct application of tariff and discrepancies authorized, over-usage of equipment/materials. Customer Service Investigate hospital queries within the
non-clinical hospital claim auditors in terms of hospital tariff applications and clinical guidance (e.g. procedures utilization). Survey claims for correct application of tariff and refer discrepancies to the relevant team. Review rules and high-cost medication appropriateness. Customer Service: Investigate hospital claim queries within
non-clinical hospital claim auditors in terms of hospital tariff applications and clinical guidance (e.g. procedures utilization). Survey claims for correct application of tariff and refer discrepancies to the relevant team. Review rules and high-cost medication appropriateness. Customer Service: Investigate hospital claim queries within
and payments Create invoices for and send to customers Guarantee the accuracy of invoices with reference purchase orders and delivery receipts Apply selected tariffs and taxes as necessary Maintain orderly records
and payments Create invoices for and send to customers Guarantee the accuracy of invoices with reference purchase orders and delivery receipts Apply selected tariffs and taxes as necessary Maintain orderly records
external meter readings slips are correct in terms of tariffs and splits between tenants. Upload of meter reading
external meter readings slips are correct in terms of tariffs and splits between tenants. Upload of meter reading