in Sandton is seeking to employ experienced Call Centre Agents based in Alexandra or Randburg CBD (not or NQF Level 4 (not negotiable) Min 6 months call centre experience (preferable international) (not negotiable)
My client is a direct financial services company. Who are passionate about service excellence, convenience and offering our clients superior value products. Their Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella
in Sandton is seeking to employ experienced Call Centre Agents based in Alexandra or Randburg CBD (not or NQF Level 4 (not negotiable) Min 6 months call centre experience (preferable international) (not negotiable)
My client is a direct financial services company. Who are passionate about service excellence, convenience and offering our clients superior value products. Their Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella
obligation in respect of the FICA (Financial Intelligent Centre Act) in order to ensure regulatory compliance of applications (e.g., Outlook, Word, Excel, Access, Internet, Email) Divisional service offerings Budget forecast a needs analysis Developing multiple creative solutions Providing professional advice/opinion Communicating
obligation in respect of the FICA (Financial Intelligent Centre Act) in order to ensure regulatory compliance of applications (e.g., Outlook, Word, Excel, Access, Internet, Email) Divisional service offerings Budget forecast a needs analysis Developing multiple creative solutions Providing professional advice/opinion Communicating
provide support to the correspondence and walk-in-centre teams as and when required
Completing administrative correspondence
Identifying and proposing solutions to process and service related failures
NEG
Matric/Grade 12
6 months contact centre experience/client services experience
Excellent Ability to deal with complexity of different types of calls and clients
Ability to prioritise and function
tools and resources; · Provide support to cost centres; Maintenance of administration and accounting tasks application as unsuccessful For any enquiries please call 012 346 1950 Market related
tools and resources; · Provide support to cost centres; Maintenance of administration and accounting tasks application as unsuccessful For any enquiries please call 012 346 1950 Market related
those in need with our taylor-made financial solutions. The work we do and the way we do it make a real award-winning industry leader in financial advice and solutions, IDM is positioned to operate in a largely underserved reports Requirements: 1 year of Client Service/Call Centre Experience Diploma/Degree in the Financial Services