advantage. • 7 years working experience in a large call centre at a debt collection company or financial services • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with other the COO as and when required. • Ensure all call centre performance targets are met by empowering, motivating planning & managing the daily running of the call centre operations. • Meeting performance targets for speed
obligation in respect of the FICA (Financial Intelligent Centre Act) in order to ensure regulatory compliance of
obligation in respect of the FICA (Financial Intelligent Centre Act) in order to ensure regulatory compliance of
Urgent payment processing Understand multiple cost centres and related procedures Understand compliance around
Urgent payment processing Understand multiple cost centres and related procedures Understand compliance around
Urgent payment processing Understand multiple cost centres and related procedures Understand compliance around
Bank KZN - Top Brand award for 2022 provides a centre of excellence and a leading provider of dignified
Bank KZN - Top Brand award for 2022 provides a centre of excellence and a leading provider of dignified
Bank KZN - Top Brand award for 2022 provides a centre of excellence and a leading provider of dignified
Bank KZN - Top Brand award for 2022 provides a centre of excellence and a leading provider of dignified