CLIENT SERVICES CONSULTANT
Perm, Salary CTC up to 288 000-336 000+ Financial Services Company is seeking to employ a Client Service Consultant to telephonically service internal/external anyway to:-
Ensuring an excellent quality of service is given to clients at all times
Online Identifying and proposing solutions to process and service related failures
To supply marketing material 12
6 months contact centre experience/client services experience
Excellent verbal and written
Our client is seeking a dynamic and customer-oriented individual to join our team as an Account Manager client satisfaction, promoting our products and services, and driving business growth.
Responsib
Planners with any administration relating to the servicing of existing and prospective clients, with the
Accuracy of work
o Customer Service Delivery "What is the customer''s experience"
7day/s), done through effective reconciliations, customer communications and account maintenance
Key Credit Control/Debt Collection.
Effective Customer Communication.
Account Reconciliation
the FSP relating to the rendering of financial services; furthermore, the candidate must hold the appropriate
financial services.
Experience: Experience in derivative instruments and financial services is non-negotiable
derivative trading activities within a financial services environment.
Continuing Professional Development:
field of derivative instruments and financial services and hold the required CPD hours.
and reconciliation.
impact on the company.
Opening of loyalty customer accounts on Syspro.
Invoice discounting
Management
Obtain performance data from various service providers
Load and capture on relevant reporting
basis
Obtain monthly fact sheets from various service providers and upload on work drive within 3 (three)
fund managers
Attend asset management and service provider presentations and provide feedback
Shared services:
Facilities Strategy: