prioritising customer-centric solutions and aiming to set higher standards in service and societal impact As a Customer Success Lead you will play a pivotal role focused on ensuring exceptional customer service requires handling customer interactions, managing financial transactions, and leading the customer success team commitment to fostering a culture of customer excellence. What you'll do Customer success leadership (40%) Team Team leadership: lead and mentor the customer success team, fostering a culture of continuous improvement
The Bargaining Council for the Furniture Manufacturing Industry-KZN is currently looking for an analytical responsible, professional, driven, hands-on, tenacious and dynamic individual to add to our team. Must have worked in a Bargaining Council or similar environment 5 years relevant experience A q
the existence and effectiveness of the system of internal controls Establishing audit objectives, and designing
financial service provider is looking for a Internal Audit Manager to join their team Internal Auditing & Financial Services Environment Managing a team of auditors 2 years min Internal Auditing (preferably within Banking) Must come from Banking or Financial Services environment 2 years min in management level Qualified an advantage R600k – R850k per Annum The post Internal Audit Manager appeared first on freerecruit.co
for experienced administrators i n the financial services industry We have a number of roles in the Durban
An asset and wealth management company based in Umhlanga are seeking a confident Revenue/Commission Specialist to work within the Operations Department. Interpret and analyse financial data Consider work flows and impact Monitor and report on revenue flow Maintain and control / communicate contractu
environment and tourism to lead the companies Corporate Services division in achieving success and growth. The provide strategic leadership in the Corporate Services Division to advance the mandate and performance years' management experience managing corporate services of which a minimum of three must be in a senior
management of all aspects of the operations to ensure service delivery against client performance standards. and investigate deviations. Review daily service levels, customer experience, quality, and compliance measures with Senior Ops Managers ensuring alignment to customer requirements. Compile quarterly reports with Senior area. Identify and highlight opportunities for service and process improvements. Analyse and research Engage with client on service delivery improvement opportunities. Build internal capability in the campaign
the smooth and compliant operation of the Bank's services in alignment with regulatory requirements and SARS regarding exchange control regulations. International Banking: Oversee cross-border payments and receipts the Bank's policies, Shariah standards, and international banking practices. Manage letters of credit advances applications post-credit approval, including customer creation, collateral management, and facility bank policies and procedures. Customer Services: Manage overall customer experience, including the inbound
Establishment of solutions to match current and future customer needs Strategic Responsible for new account acquisitions acquisitions, account growth, account penetration, customer relationship management and business improvement account relationships to ensure excellent customer service during implementation, transition to operation account Be the primary point of contact with the customer on all business-related matters pertaining to other department Managers to ensure appropriate customer relationship management Partner with other departments