client, a leading financial service provider is looking for a Internal Audit Manager to join their team Internal difficult clients Banking & Financial Services Environment Managing a team of auditors 2 years min Internal come from Banking or Financial Services environment 2 years min in management level Qualified CA(SA) non-negotiable
for its Egg operation. Client service Quality control Team management Productivity increases Appropriate
managers and employees with Employee Self Service and Manager Self service modules. Matric with 3 to 5
managers and employees with Employee Self Service and Manager Self service modules. Matric with 3 to 5
of bank policies and procedures. Customer Services: Manage overall customer experience, including the regarding COD service support. Representation in Committees: Represent COD and Senior Management in various
in project management services, including staff augmentation, contract management, claims resolution, and
Negotiate, monitor and co-ordinate Service Level Agreements. Manage the procurement system for goods and
Negotiate, monitor and co-ordinate Service Level Agreements. Manage the procurement system for goods and
in line with service delivery, performance objectives and budgets. Implement and manage workforce planning others to provide exceptional customer service. Develop and manage sustainable relationships with customers that contribute to a culture of customer service excellence. Manage 3_CLIENT relationships and data basis
Review daily service levels, customer experience, quality, and compliance measures. Manage an effective Client on service optimisation and changes to processes / strategy. Operational portfolio management of the defining performance standards and meeting service levels; manage resources in the longer term. Strong and