and implement people strategies in line with service delivery, performance objectives and budgets. Implement that contributes to efficient and effective service delivery, optimised quality of services rendered and ensure implementation of practices, which build service delivery excellence and encourage others to provide customer expectations in the business. Prepare service delivery excellence plans National Diploma/Degree/
introduce efficiencies. Service Delivery: Ensure efficient communication and service delivery between COD and
of instructions received to meet with our service delivery standards. § Support fellow team members and
of instructions received to meet with our service delivery standards. § Support fellow team members and
of all aspects of the operations to ensure service delivery against client performance standards. Key optimisation and improvements. Engage with client on service delivery improvement opportunities. Build internal
requirements and objectives; 7. Relationship & service delivery management Ensuring that relationships with