Our client in the telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 Responsible for the performance and output of the Service Centre Consultants to drive operational service delivery specific team of consultants (up to 20) for a specific client across 2 different desks (inbound and outbound) Ensure staff understands and comply with all call centre objectives, performance standards and policies Act. Daily stand-up's with team members to review calls for the previous day (period), share learnings,
customer service skills to fill the role of Jnr-Snr Call Centre Support. Your core role will entail providing
cutting-edge ISP in Joburg seeks a highly ambitious Call Centre Manager with strong intuition and leadership Applicants must have 2-3 years prior experience as a Call Centre Manager in an ISP environment. While we would
Our client in the telecommunications industry is hiring for a Call Centre Supervisor for a limited for the performance and output of the Service Centre Consultants to drive operational service delivery specific team of consultants (up to 20) for a specific client across 2 different desks (inbound and outbound) Equivalent Experience
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one be to increase client loyalty through effective and efficient service to our clients – providing our our valuable clients with consistent, world class and legendary service of the highest quality, during every you will be responsible for accurately processing client instructions (not yet performed digitally by the
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one be to increase client loyalty through effective and efficient service to our clients – providing our our valuable clients with consistent, world class and legendary service of the highest quality, during every you will be responsible for accurately processing client instructions (not yet performed digitally by the
My client is a direct financial services company. Who are passionate about service excellence, convenience convenience and offering our clients superior value products. Their Vision is to be a world-class direct financial organised • Must be highly proficient in dealing with clients at all levels. • Customer focus. • Professionalism
My client is a direct financial services company. Who are passionate about service excellence, convenience convenience and offering our clients superior value products. Their Vision is to be a world-class direct financial organised • Must be highly proficient in dealing with clients at all levels. • Customer focus. • Professionalism
a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial (financial systems and personal conduct) Monitor calls to ensure that dialogue with customers meets the