Call Centre Management Itil Jobs in South Africa

Call Centre Manager Fourways

 Datafin It Recruitment

South Africa

cutting-edge ISP in Joburg seeks a highly ambitious Call Centre Manager with strong intuition and leadership skills must have 2-3 years prior experience as a Call Centre Manager in an ISP environment. While we would really

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Call Centre Manager Cresta NEW

 Computer Experts Personnel

South Africa

 R45K pm plus uncapped commission

JOB PURPOSE: To provide leadership, management, and support to the Operations Teams to ensure the execution execution of the collection's strategies through the management of the daily productivity in and output measures course in Management is an advantage. • 7 years working experience in a large call centre at a debt collection 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with

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Call Centre Supervisor Johannesburg

 Talentcru

South Africa

telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with Responsible for the performance and output of the Service Centre Consultants to drive operational service delivery environment. Coaching and management of allocated team. Workforce management and planning to ensure adherence basic conditions of employment act. Workforce management for shift planning based on demand and capacity Conduct performance reviews as per Performance management process, identify personal development as per

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Call Centre Support Fourways

 Datafin It Recruitment

South Africa

customer service skills to fill the role of Jnr-Snr Call Centre Support. Your core role will entail providing

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Call Centre Supervisor (telecommunications)

Johannesburg

 Negotiable

telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with for the performance and output of the Service Centre Consultants to drive operational service delivery 8 Years Service Centre Team Leader Experience

• Overall

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Call Centre Agent Centurion

 Humankind Group

Centurion

Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to

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Call Centre Agent (insurance Industry)

 Humankind Group

Centurion

Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to

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Insurance Call Centre Agent Auckland Park

 The Legends Agency

Auckland Park

 R7000

umbrella – all managed online. Deliverables include, but will not be limited to • Self-managed. • Well spoken

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Bmw : Customer Services Call Centre Consultant

Midrand

 Negotiable

• Answering calls within 20seconds to drive Service Level and ensure a one call resolution for customers

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Loans Call Centre Manager 30 000.00 - R35 000.00

 Letsatsi Finance And Loan Ltd

South Africa

 30 000.00 - R35 000.00

a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business will be responsible for the effective management of the call centre (telephonic and online) to ensure loan met, rules and regulations adhered to and staff managed and developed, while improving business and seeking Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management and development of requirements Manage adherence to relevant policy and procedure Contribute to and manage marketing initiatives

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