and email correspondence. Handling and resolving Customer queries. You will be required to handle and resolve dealing with Customer queries.
aim to bring new and innovative travel products, services, technology platforms and companies, growing these
experience in a large call centre at a debt collection company or financial services. • 5 years proven experience experience as Collections Call Centre Manager or in a similar role. • Sound understanding of collections daily operational functions of the collection call centres of the company and collaborate closely with Technology, Data Analytics, Campaign Strategy, Client Services, Finance, Facilities and Human Capital, • Compile to the COO as and when required. • Ensure all call centre performance targets are met by empowering, motivating
telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with performance and output of the Service Centre Consultants to drive operational service delivery. The candidate Ensure staff understands and comply with all call centre objectives, performance standards and policies Act. Daily stand-up's with team members to review calls for the previous day (period), share learnings, process. Review data quality and data completeness of calls and activities performed by the team. Maintain and
individuals with strong customer service skills to fill the role of Jnr-Snr Call Centre Support. Your core environment, possess excellent customer service ability being able to handle customers well and have strong focus
cutting-edge ISP in Joburg seeks a highly ambitious Call Centre Manager with strong intuition and leadership Applicants must have 2-3 years prior experience as a Call Centre Manager in an ISP environment. While we would
telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with performance and output of the Service Centre Consultants to drive operational service delivery. The candidate or Equivalent Experience
HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one client loyalty through effective and efficient service to our clients – providing our valuable clients clients with consistent, world class and legendary service of the highest quality, during every interaction instructions via various servicing channels within a fast paced, pressurised servicing environment. In addition
the services of a target driven Loans Call Centre Manager to manage and develop the call centre into responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial and personal conduct) Monitor calls to ensure that dialogue with customers meets the required standard
HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one client loyalty through effective and efficient service to our clients – providing our valuable clients clients with consistent, world class and legendary service of the highest quality, during every interaction instructions via various servicing channels within a fast paced, pressurised servicing environment. In addition