advantage. • 7 years working experience in a large call centre at a debt collection company or financial services • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with to the COO as and when required. • Ensure all call centre performance targets are met by empowering, motivating planning & managing the daily running of the call centre operations. • Meeting performance targets for
a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial (financial systems and personal conduct) Monitor calls to ensure that dialogue with customers meets the
clients. Minimum Requirements: Proven experience in call center or contact center sales. Demonstrated success
essential Experience in managing debtors within a call centre environment. Job description: Duties will include achieved Ensure credit controllers have met daily call rates and billing adjustments are processed Ensuring career opportunities For more information, please call Lindsey Lombard. R 800000 - R 850000 - Annually
year as a Debt Collection Agent in an outbound call centre. Currently unemployed Worked with targets and
have Min. 3 Years Insurance experience in a Call Centre Commercial Insurance experience RE would be an
have Min. 3 Years Insurance experience in a Call Centre Commercial Insurance experience RE would be an
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obligation in respect of the FICA (Financial Intelligent Centre Act) in order to ensure regulatory compliance of
obligation in respect of the FICA (Financial Intelligent Centre Act) in order to ensure regulatory compliance of