advantage. • 7 years working experience in a large call centre at a debt collection company or financial services • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with to the COO as and when required. • Ensure all call centre performance targets are met by empowering, motivating planning & managing the daily running of the call centre operations. • Meeting performance targets for
possible Processing of instructions Manage all inbound calls from providers, broker and our administration
possible Processing of instructions Manage all inbound calls from providers, broker and our administration
essential Experience in managing debtors within a call centre environment. Job description: Duties will include achieved Ensure credit controllers have met daily call rates and billing adjustments are processed Ensuring career opportunities For more information, please call Lindsey Lombard. R 800000 - R 850000 - Annually
year as a Debt Collection Agent in an outbound call centre. Currently unemployed Worked with targets and
business runs smoothly. This includes support with inbound sales, leading the team from an operational perspective
business runs smoothly. This includes support with inbound sales, leading the team from an operational perspective
have Min. 3 Years Insurance experience in a Call Centre Commercial Insurance experience RE would be an
have Min. 3 Years Insurance experience in a Call Centre Commercial Insurance experience RE would be an
obligation in respect of the FICA (Financial Intelligent Centre Act) in order to ensure regulatory compliance of