advantage. • 7 years working experience in a large call centre at a debt collection company or financial services • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with to the COO as and when required. • Ensure all call centre performance targets are met by empowering, motivating planning & managing the daily running of the call centre operations. • Meeting performance targets for
a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial maintained/updated records Regular and accurate reporting on call centre results and performance Maintaining and improving
EFT requisition as paid once payment released on Nedbank Prepare monthly Accrual List of all creditors Follow payments and supporting documentation onto the Nedbank online payment system Process all monthly cashbooks
EFT requisition as paid once payment released on Nedbank Prepare monthly Accrual List of all creditors Follow payments and supporting documentation onto the Nedbank online payment system Process all monthly cashbooks
EFT requisition as paid once payment released on Nedbank
EFT requisition as paid once payment released on Nedbank Prepare monthly Accrual List of all creditors Follow payments and supporting documentation onto the Nedbank online payment system Process all monthly cashbooks
EFT requisition as paid once payment released on Nedbank Prepare monthly Accrual List of all creditors Follow payments and supporting documentation onto the Nedbank online payment system Process all monthly cashbooks
achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys effective ways to operate and adding value to Nedbank. Contribute to the development of differentiated; business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems;
year as a Debt Collection Agent in an outbound call centre. Currently unemployed Worked with targets and
have Min. 3 Years Insurance experience in a Call Centre Commercial Insurance experience RE would be an