driving service excellence, and acting as the voice of the customer in all decision-making processes catalogue, along with CX frameworks and SOPs. Drive Voice of Customer (VOC), NPS, CSAT, CRM, and complaints
driving service excellence, and acting as the voice of the customer in all decision-making processes catalogue, along with CX frameworks and SOPs. Drive Voice of Customer (VOC), NPS, CSAT, CRM, and complaints
and companies
experience in executing via voice trading and electronic trading platforms
excellent
the business and with external parties Be able to voices sensible and well thought through opinions and
the business and with external parties Be able to voices sensible and well thought through opinions and
responsible for responding to inbound queries via voice and email correspondence. Handling and resolving
Excellent verbal and written communication skills (good voice and good diction)
Be multilingual
MSCI we act in ways that encourage respect for all voices, ensuring that everyone can be themselves and feel
MSCI we act in ways that encourage respect for all voices, ensuring that everyone can be themselves and feel