Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected to perform role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to perform work Dual-screen navigation and typing skills at an advanced level. - Microsoft Office suite (Excel, Word,
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected to perform role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to perform work Dual-screen navigation and typing skills at an advanced level. - Microsoft Office suite (Excel, Word,
monitor credit references and checks; Matric; Advanced excel skills; Strong understanding of syspro;
skills Interpersonal Skills Communications skills Advanced MS Excel skills PERSONAL ATTRIBUTES Analytical individually and as part of the team Ability to perform advanced financial calculations QUALIFICATIONS AND NEXPERIENCE
post-articles experience Must be fast and detailed Advanced Excel Skills R35 000 - R37 000
physical verification of assets Salary advances Provide salary advances for the month Provide input into risk
Management Information dashboards Familiar with ISO9001 Advanced Excel, skills Strong stakeholder management experience Management Information dashboards Familiar with ISO9001 Advanced Excel, skills Strong stakeholder management experience
Management Information dashboards Familiar with ISO9001 Advanced Excel, skills Strong stakeholder management experience Management Information dashboards Familiar with ISO9001 Advanced Excel, skills Strong stakeholder management experience
and submissions. Prepare and load petty cash and advance requests to the bank. Ensure the accuracy of the bank account. Prepare monthly reconciliation of advances and recoveries. Financial Management Provide input membership would be advantage. Intermediate to advanced computer literacy Must be knowledgeable of SAGE
preferred