the telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract for a specific client across 2 different desks (inbound and outbound) Overall focus on team morale and necessary. Ensure staff understands and comply with all call centre objectives, performance standards and policies Act. Daily stand-up's with team members to review calls for the previous day (period), share learnings, process. Review data quality and data completeness of calls and activities performed by the team. Maintain and
customer service skills to fill the role of Jnr-Snr Call Centre Support. Your core role will entail providing
cutting-edge ISP in Joburg seeks a highly ambitious Call Centre Manager with strong intuition and leadership Applicants must have 2-3 years prior experience as a Call Centre Manager in an ISP environment. While we would
the telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract for a specific client across 2 different desks (inbound and outbound).
My client is a direct financial services company. Who are passionate about service excellence, convenience and offering our clients superior value products. Their Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella
You will be responsible for responding to inbound queries via voice and email correspondence. Handling
My client is a direct financial services company. Who are passionate about service excellence, convenience and offering our clients superior value products. Their Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella
Experience
- Working in insurance / call center, BPO operation
- Working in tech, SAAS or
marketplace startup
- Working in insurance / call center, BPO operations
their diverse team.
Your role will be centered on the full financial function, compilation and
Accounts receivable role (from a shared services center is Ideal) Processing monthly journals Dealing with