Description Job Title: Collections Agent Location: Gqeberha A Collections Agent is responsible for managing credit services. The primary goal of a Collections Agent is to contact debtors, negotiate payment arrangements
Purpose of the Role: A Collections Agent is responsible for managing and recovering outstanding debts credit services. The primary goal of a Collections Agent is to contact debtors, negotiate payment arrangements
Purpose of the Role: A Collections Agent is responsible for managing and recovering outstanding debts credit services. The primary goal of a Collections Agent is to contact debtors, negotiate payment arrangements
Job Position: Debt Collections Agent Ref: 4725 Location: PE/Gqeberha Salary: R10 000 per month commensurate
Description Job Title: Collections Agent Location: Gqeberha A Collections Agent is responsible for managing credit services. The primary goal of a Collections Agent is to contact debtors, negotiate payment arrangements
Ensure all agents compliance to the disciplinary code and procedures. Supervise and monitor agents within up coaching. QA investigations and feedback to agents and Manager – including communication to training referring agents for training when necessary. Leads verification, management and generation. All agents to be be coached – but lower performing agents to be prioritized. All coaching documents must be brought into the team review. An action plan per nonperforming agent must also be brought into review. All required disciplinary
Ensure all agents compliance to the disciplinary code and procedures. Supervise and monitor agents within up coaching. QA investigations and feedback to agents and Manager – including communication to training referring agents for training when necessary. Leads verification, management and generation. All agents to be be coached – but lower performing agents to be prioritized. All coaching documents must be brought into the team review. An action plan per nonperforming agent must also be brought into review. All required disciplinary
Instructions on Intranet Liaising with forwarding Agent with regards to completion of customs clearing documents
Instructions on Intranet Liaising with forwarding Agent with regards to completion of customs clearing documents
Instructions on Intranet